Home/Services/Customs Clearance

Customs Clearance

Take the complexity out of cross-border trade. Our licensed brokers handle classification, duties, compliance and every piece of paperwork, so your cargo never sits at the border.

Talk to a Broker Track a Shipment
Overview

Compliance handled, delays avoided

Customs is where shipments get stuck and budgets get blown. A single wrong HS code, a missing certificate or an undervalued invoice can trigger inspections, penalties and days of delay.

Our brokerage team lives and breathes tariff schedules and trade regulations. We classify your goods correctly, calculate duties and taxes up front, prepare compliant documentation and lodge declarations electronically, clearing your cargo quickly and correctly the first time.

✓

We handle

Import & export declarations, tariff classification, duty & tax calculation, certificates of origin, and controlled/licensable goods.

Customs documentation
Your import checklist

What you need to clear customs

Have these ready and clearance is fast. Missing one is the number-one cause of border delays.

i

Shipper's tip: never undervalue an invoice

Declaring a lower value to save on duty is illegal and, when caught, leads to fines, seizure and audits that cost far more than the duty saved. Declare honestly, and let us find the legitimate duty reliefs, preferential rates and trade agreements you actually qualify for.

How clearance works

From arrival to release in four steps

Document review

We check your invoice, packing list and transport docs for accuracy before the goods arrive.

Classify & value

We assign the correct HS codes and calculate duties, taxes and any applicable reliefs.

Lodge declaration

We submit the electronic customs entry and manage any inspection or query on your behalf.

Release & deliver

Once cleared, we arrange onward delivery straight to your door or warehouse.

FAQ

Customs questions, answered

The Harmonised System (HS) code is an international classification that determines the duty rate, taxes and any restrictions on your product. Getting it right is essential, the wrong code means the wrong duty and possible penalties.

It depends on your Incoterm. Under DDP the seller pays; under most other terms the importer does. We'll confirm liability up front so there are no surprises on release.

With complete, accurate paperwork, many entries clear within hours. Inspections or missing documents add time, which is exactly why we review everything before arrival.

Yes. Through our licensed network we handle import and export clearance across our 120+ served countries for a genuinely global service.

Importing or exporting?

Let our brokers pre-check your paperwork so your next shipment clears first time.

Talk to a broker → All services